CMHK eSIM and SIM cards: Detailed Guides for Tourists

CMHK is one of the leading mobile network operators in Hong Kong. This article will explore what CMHK eSIM and CMHK SIM Cards are, how they work, where to buy them, and how to use them. By the end of this guide, you will have all the information you need to choose the best eSIMs options for your needs. 

I. Quick facts about CMHK 

CMHK stands for China Mobile Hong Kong, founded in 1997, and is a wholly-owned subsidiary of China Mobile, the largest telecommunications operator in China.

• CMHK offers various mobile services such as 5G, and 4G networks, as well as home broadband, smart home, and roaming services to meet the needs of different customers.
• CMHK also has a loyalty program named Privilege Club, which rewards customers with points and benefits.

II. CMHK mobile internet services

China Mobile Hong Kong (CMHK) is a leading telecommunications provider in Hong Kong, offering a comprehensive range of mobile internet services to cater to diverse customer needs.

• 5G Services: CMHK provides extensive 5G coverage across Hong Kong, delivering high-speed internet access for seamless streaming, gaming, and real-time communication. Their 5G network is recognized as one of the strongest in the city, ensuring reliable connectivity for users.

• Mobile Data Plans: CMHK offers a variety of mobile data monthly plans, including 5G, 4.5G, and 4G options, as well as specialized plans for students, the Greater Bay Area, and families. These plans are designed to provide flexible data solutions tailored to different user requirements.

• Home Broadband Services: In addition to mobile internet, CMHK provides high-speed home broadband plans, including 5G home broadband, ideal for areas such as village houses and tenements. This service ensures that customers have access to fast and stable internet connections at home.

CMHK’s commitment to delivering robust mobile internet services makes it a reliable choice for both residents and visitors in Hong Kong.

III. CMHK coverage and speed in Hong Kong

Based on the latest report on Opensignal, CMHK has good coverage and speed in Hong Kong, especially for 5G and 4G networks. 

1. CMHK coverage in Hong Kong

• According to Opensignal’s November 2024 Mobile Network Experience Report for Hong Kong, China Mobile Hong Kong (CMHK) shares the top position in Coverage Experience with csl, both scoring 8.5 points on a 10-point scale.
• In terms of 5G Coverage Experience, CMHK win the lead, with statistically similar scores of 5.4-5.5 points. This suggests that CMHK’s 5G network is widely available, offering users access to next-generation connectivity in numerous locations throughout the city.
• These findings highlight CMHK’s commitment to delivering broad network availability, ensuring that users can maintain reliable connections across Hong Kong.

2. CMHK internet speed in Hong Kong

Among the leading mobile operators, CMHK delivers the fastest median download speed at 98.94 Mbps.

• Focusing on 5G performance, CMHK leads with a median 5G download speed of 177.96 Mbps, surpassing SmarTone (156.36 Mbps), csl (132.87 Mbps), and Hutchison HK (100.28 Mbps).

• These high-speed mobile internet services ensure that both residents and visitors in Hong Kong can enjoy seamless online experiences, from streaming and gaming to real-time communications.

IV. Best prepaid CMHK SIM cards and eSIMs for tourists & costs

CMHK offers both prepaid SIM cards and eSIMs for local customers and travelers to Hong Kong as well. And this section will be focused on CMHK SIM and eSIM cards for tourists only.

1. CMHK Hong Kong SIM cards for tourists

CMHK offers diverse SIM card plans, consider our recommendations below:

Operator	Plan	Price ($)	Data	Callings/SMS	Valid
CMHK	5G Hong Kong Tourist SIM card	3.6 – 16.5	Daily 5GB local data + Daily 500MB Mainland China and Macau data	30 minutes local voice call	1/2/3/4/5/7/10/15 days
	Super Talk Prepaid SIM Card	6.2	1-day free local Unlimited mobile data usage	Local Airtime Charge as low as $0.05/min IDD call from HK to Mainland China $0.25/min+	180 days

• For Hong Kong tourists, CMHK provides the unique 5G Hong Kong Tourists SIM card plan (up to 15 days) to meet their budget and needs.
• If you prioritize on making calls, consider the Super Prepaid SIM Card.

2. CMHK Hong Kong eSIM plans

CMHK offers eSIM service for designated devices that allows them to connect to the CMHK 5G network independently and enjoy the local data entitled under your service plan.

You can use the Dual SIM function on smartphones with a CMHK eSIM. You can also enjoy free roaming data in mainland China and Macau, and free WiFi at CMHK hotspots.

With CMHK eSIM, visitors can skip the inconveniences, enjoy the flexibility of switching to any of their devices anytime anywhere. You can also share the data and airtime from their mobile service plan via paired devices for free until further notice.

V. Where can you buy a CMHK SIM card and eSIM for tourists?

1. Where to buy a CMHK SIM card

• You can buy a CMHK SIM card online from their official website, MyLink app, CMHK Online Shop, Customer Centre of China Mobile Hong Kong, and convenience Shops like 7-Eleven or some Circle K stores to purchase, or visit their outlets in Hong Kong or CMHK Shops for face-to-face service.

• You also can buy CMHK SIM cards at Hong Kong International Airport. However, the plans may not vary and the prices may higher than buying at the city stores.

2. Where to buy a CMHK eSIM

You can apply for an eSIM service online. You can also buy a CMHK eSIM card online through the CMHK Website. 

Consider using Hong Kong eSIM from esimhongkong.net as the simple, convenient, and cost-effective SIM solution for tourists visiting Hong Kong compared to traditional SIM cards. Their flexibility, speed, and affordability make them one of the best eSIM alternatives for travelers.

VI. How to use CMHK Hong Kong eSIM/SIM Card

1. Use CMHK Hong Kong SIM Card 

Here are 2 methods to activate CMHK Hong Kong SIM Card: 

• Method 1: Insert the SIM into a smartphone and turn on the mobile data service in Hong Kong. 
• Method 2: Dial USSD Code *#130#📞 in Hong Kong for free. 

After the activation procedure has been completed, the system will inform you of the following information via SMS: your mobile number, remaining balance, and the expiry date of your Prepaid SIM Card. 

2. Use CMHK eSIM 

Firstly, you need an account that required a Hong Kong mobile number on the CMHK website → Subscribe eSIM service and complete the Service Plan subscription → An email will be sent by the system. 

A QR code will be shown after inputting information for verification. You can then scan the QR code on your devices to activate CMHK eSIM Service.

VII. How to top-up your CMHK eSIM/SIM card

Now CMHK offers free eSIM service with designated Mobile Service Plans. The service is free of charge until further notice.

There are different methods to top-up your CMHK SIM card, depending on your payment method and device type. Here are some of the popular ways:

Methods	How to do
Online methods	You can refill your prepaid card online on the CMHK website or the MyLink app. You can choose from various payment options, such as credit card, Alipay, UnionPay, WeChat Pay, or Octopus. You can also set up automatic refill or flexi-fill for your convenience.
Convenient stores	You can purchase a refill voucher from any 7-Eleven or some Circle K stores, CMHK stores, or authorized dealers. Then dial *#105*<16-digit PIN code># to activate the refill amount.
PPS Service	You can use the PPS service to refill your prepaid card by phone or online. You need to register as a PPS user and have a PPS account number and password.
Octopus self-service payment machine	You can use the Octopus self-service payment machine at any CMHK shop or designated locations to refill your prepaid card. You need to have an Octopus card with sufficient balance.

VIII. How to check CMHK Balance (CMHK USSD code)

Here are the instructions on how to check CMHK balance usage:  

How to	USSD Code
check the detailed usage information	*122#📞
check the Single-day data roaming usage and the accumulated charges	*122*01#📞
check the latest bill via MMS*	*120#📞
check the remaining balance and expiry date of the SIM card	*#130# 📞

You don’t have to pay for this service in Hong Kong, but you will be charged for GPRS roaming when you use it outside the city. 

Besides, you can check your CMHK balance by:

• Visit the CMHK website → Select Customer Services → Choose Bill Enquiry → Enter your CMHK mobile number & password for login → Check account overview and usage information.
• Dial 12580 – 24-hour Customer Care Hotline and follow the instructions.
• Dial 193193 for listening to the remaining balance and expiry date of your CMHK SIM card.

IX. CMHK SIM Card Alternatives for Tourists

Besides CMHK SIM cards, other SIM card alternatives are available for tourists visiting Hong Kong. Here are some popular options:

• csl SIM Card/eSIM: csl is a mobile operator in Hong Kong that offers prepaid SIM cards with no monthly fees or contracts. Their SIM cards can be purchased online or at various channels, such as convenience stores, airport counters, or csl shops. 
• 3HK SIM Card/eSIM: 3HK prepaid SIM Cards have different features and prices, depending on your data, voice, and SMS needs. 3HK SIM Cards also include free access to over 20.000 Wifi hotspots in Hong Kong and roaming data in Macau and China. 
• SmarTone SIM Card/eSIM: SmarTone SIM Card also is a mobile operator in Hong Kong that offers prepaid SIM cards with no monthly fees or contracts. 

Now esimhongkong.net offers eSIM Hong Kong covered by SmarTone, HKT, and 3HK with different data packages, depending on your needs. Using Hong Kong eSIM from esimhongkong.net as the convenient and cost-effective way to stay connected in Hong Kong.

Reliable eSIM plans below

X. FAQs about CMHK in Hong Kong 

X. Final words

Exploring Hong Kong becomes even more enjoyable when you’re equipped with a dependable mobile connection. CMHK’s SIM cards and eSIM solutions provide tourists with hassle-free, high-speed internet access across the city. Whether you’re sharing your adventures online, navigating through the city’s bustling streets, or staying in touch with loved ones, CMHK ensures you remain connected every step of the way.