Hong Kong eSIM
When traveling to the vibrant city of Hong Kong, staying connected is essential for navigating its bustling streets, discovering hidden attractions, and capturing unforgettable moments. To ensure seamless connectivity throughout your journey, choosing the right mobile operator is crucial.
In this article, we will unveil the top mobile operators in Hong Kong specifically tailored to meet the needs of travelers like you.
Now, let’s get started!
Table of Contents
I. List of Mobile Operators in Hong Kong
Hong Kong has a robust and competitive mobile telecommunications market with several operators providing services. There are 4 major mobile network operators and several Mobile Virtual Network Operators (MVNOs) that offer a variety of plans and services to cater to different customer needs.
1. Main Hong Kong Mobile Operators
Below are 4 major mobile operators in Hong Kong:
- China Mobile Hong Kong (CMHK): CMHK, a fully-owned subsidiary of China Mobile Limited, introduced PCS services in Hong Kong before any other mobile network operator. The company provides a range of services across multiple platforms, such as 3G, 4G LTE, 5G, and IDD, in addition to voice, data, and roaming.
- CSL Mobile: A division of Hong Kong Telecom (HKT), CSL was Hong Kong’s first mobile communications operator, established in 1983. CSL is the leading mobile network operator in Hong Kong offering world-class international roaming services, 5G, 4G LTE, 3G, and GSM dual-band mobile services.
- SmarTone: A leading telecommunications company in Hong Kong, SmarTone provides voice, multimedia, and broadband services through its territory-wide 4G and 5G networks, as well as a fiber optic broadband network.
- 3 (Three) HK: A division of Hutchison Telecommunications Hong Kong Holdings Limited, 3 HK is a leading mobile operator providing advanced data, voice, and roaming services via 5G, 4G LTE, 3G, and GSM dual-band networks.
2. Top Mobile Virtual Network Operators (MVNO)
Besides main mobile operators, there are several mobile virtual network operators (MVNO) in Hong Kong.
Check out the table below:
| Rank | Mobile Virtual Network Operators | Technology | Ownership |
| 1 | HKBN(4G using CMHK or SmarTone;5G using 3 Hong Kong) | N/A | Hong Kong Broadband Network Limited |
| 2 | Birdie (Using SmarTone) | 850/2100 MHz UMTS, HSPA+, DC-HSPA+900/1800/2100/2600(B7) MHz LTE-A | Sun Hung Kai Properties |
| 3 | MO+ (Using 3 Hong Kong) | 900 MHz UMTS, HSPA+, DC-HSPA+900/1800/2100/2600(B7)/2300(B40) MHz LTE-A | Hutchison Telecom |
| 4 | ValueGB (Using SmarTone) | 850/2100 MHz UMTS, HSPA+, DC-HSPA+900/1800/2100/2600(B7) MHz LTE-A | O.F.W. Services Limited |
| 5 | MB (Using CMHK) | GSM-1800 (GPRS, EDGE)2100 MHz UMTS, HSPA+, DC-HSPA+900/1800/2100/2600(B7)/2300(B40) MHz LTE-A | Multibyte Info Technology Ltd |
| 6 | IMC (Using HKT) | GSM-900/1800 (GPRS, EDGE)900/2100 MHz UMTS, HSPA+, DC-HSPA+900/1800/2600(B7) MHz LTE-A | IMC Networks Limited |
| 7 | China Unicom (Using 3 Hong Kong) | 900 MHz UMTS, HSPA+, DC-HSPA+900/1800/2100/2600(B7)/2300(B40) MHz LTE-A700MHz(n28)/2.1 GHz(n1)/3.5 GHz(n78) 5G NR | China Unicom |
| 8 | CTExcel (Using HKT) | GSM-900/1800 (GPRS, EDGE)900/2100 MHz UMTS, HSPA+, DC-HSPA+900/1800/2600(B7) MHz LTE-A | China Telecom |
Note: A Mobile Virtual Network Operator (MVNO) is a telecommunications company providing mobile phone services but not owning the underlying network infrastructure. Instead, an MVNO leases network capacity from a Mobile Network Operator (MNO) and resells it to its own customers under its brand name.
II. How to Choose the Best Mobile Operators?
Choosing the best mobile operator in Hong Kong is a decision that should consider various factors to ensure you’re getting the most value for your money, the best coverage, and the most efficient customer service. Here are a few suggestions to help you make a well-informed decision:
- Coverage: The most important factor to consider is the network coverage. Check if the mobile operator provides extensive coverage throughout Hong Kong, including remote areas and underground facilities. You can check network coverage maps and customer reviews to get this information.
- Network speed and reliability: Check if the operator offers high-speed 5G services, especially if you heavily rely on data. Also, look at reviews about the reliability of the network.
- Data plans and pricing: Examine the different data plans mobile operators offer. What fits best with your usage? If you frequently stream videos, you might need a plan with a lot of data. If you’re a light user, a basic plan may suffice. Consider the pricing of these plans, but also look at what you get for the cost. Some operators might have higher-priced plans but offer better coverage or customer service.
- Additional services: Some mobile operators offer additional services such as music or video streaming, cloud storage, or discounts on other products or services. If these extras are important to you, they could help sway your decision.
- Customer service: Excellent customer service can make a huge difference in your overall experience with a mobile operator. Look at reviews online or ask friends about their experiences.
Note: Remember, the best mobile operator for you depends on your individual needs and circumstances. It’s worth taking the time to do a bit of research to find the best fit for your trip.
III. Top Mobile Operators in Hong Kong
Below are some of the top mobile operators:
1. China Mobile Hong Kong (CMHK)
1.1. Coverage
China Mobile Hong Kong (CMHK) has a wide coverage of both 4G and 5G throughout Hong Kong. You can check the coverage map of CMHK in the image below:
1.2. Speed
According to OpenSignal, the average download speed of CMHK is 38.7 Mbps, and the average upload speed is 10.5 Mbps.
On the 5G network, the average download speed of CMHK increased to 164.4 Mbps, and the average upload speed reached 29.4 Mbps.
1.3. SIM plans for tourists
CMHK offers a SIM plan for tourists at the price of 78 HKD. You can check the table below for more details:
| Price | Data | Local voice call | Validity |
| 78 HKD | Unlimited data in Hong Kong (384 Kbps after 7GB)1GB data in Mainland China and Macau | 200 mins | 7 days |
Note: While CMHK is committed to providing unlimited data, after using up to 7GB of data, the speed reduces to only 384 Kbps, which is sufficient for basic usage like accessing WhatsApp. Therefore, it can be understood that their high-speed data limit is 7GB.
2. CSL Mobile (by Hong Kong Telecom)
2.1. Coverage
As part of Hong Kong Telecom, CSL’s 4G and 5G coverage spans across Hong Kong. You can check the coverage map of CSL in the image below:
2.2. Speed
According to OpenSignal, the average download speed of CSL Mobile is 43.4 Mbps, and the average upload speed is 10.1 Mbps.
On the 5G network, the average download speed of CSL increased to 127.8 Mbps, and the average upload speed reached 25.9 Mbps.
2.3. SIM plans for tourists
CSL provides 2 SIM plans for tourists at prices of 88 HKD and 118 HKD. You can find the details in the table below:
| Price | Data | Local voice call | Validity |
| 88 HKD | 3GB | Unlimited | 5 days |
| 118 HKD | 8GB | Unlimited | 8 days |
Additionally, you can buy CSL eSIM for tourists online from eSIMHongKong.net.
Check out the following CSL Mobile eSIM plans for tourists:
Data
Validity
Price
2GB/day
5 Days
$7.90
3GB/day
5 Days
$9.50
5GB
5 Days
$7.50
10GB
5 Days
$12.00
15GB
5 Days
$16.00
30GB
5 Days
$28.00
Unlimited
5 Days
$11.90
Tip: Explore more CSL eSIM plans to choose the one that suits you best. Check out more on esimhongkong.net online store!
3. SmarTone
3.1. Coverage
SmarTone offers widespread coverage of both 4G and 5G networks. You can check the coverage map of CMHK in the image below:
3.2. Speed
According to OpenSignal, the average download speed of SmarTone is 37.8 Mbps, and the average upload speed is 8.4 Mbps.
On the 5G network, the average download speed of SmarTone increased to 127.3 Mbps, and the average upload speed reached 28.2 Mbps.
3.3. SIM plans for tourists
SmarTone offers a SIM plan for tourists at the price of 78 HKD. You can check the table below for more details:
| Price | Data | Local voice call | Validity |
| 78 HKD | 5 GB | 15 mins | 30 days |
Refer to some SmarTone eSIM plans for tourists:
Data
Validity
Price
2GB/day
7 Days
$10.00
3GB/day
7 Days
$12.50
5GB
7 Days
$7.50
10GB
7 Days
$12.00
15GB
7 Days
$16.00
30GB
7 Days
$28.00
Unlimited
7 Days
$16.00
4. Three Hong Kong (3 HK)
4.1. Coverage
While there is not as wide a 4G and 5G coverage as the three operators mentioned above, the coverage of 3 HK is also quite impressive. You can check the coverage map of 3 HK in the image below:
4.2. Speed
According to OpenSignal, the average download speed of 3 HK is 27.6 Mbps, and the average upload speed is 8.1 Mbps.
On the 5G network, the average download speed of 3 HK increased to 107.9 Mbps, and the average upload speed reached 17.1 Mbps.
4.3. SIM plans for tourists
3 HK offers 5 SIM plans for tourists, with prices ranging from 50 HKD to 200 HKD. Check the table below for more details:
| Price | Data | Local voice call | Validity |
| 10 HKD | 1GB | 500 mins | 1 day |
| 50 HKD | 2GB | 1000 mins | 30 days |
| 100 HKD | 12GB | 2000 mins | 30 days |
| 150 HKD | 20GB | 3000 mins | 30 days |
| 200 HKD | 36GB | 5000 mins | 30 days |
Check out some 3 HK eSIM plans for tourists:
Data
Validity
Price
2GB/day
10 Days
$13.50
3GB/day
10 Days
$16.90
5GB
10 Days
$8.50
10GB
10 Days
$12.90
15GB
10 Days
$16.50
30GB
10 Days
$28.50
Unlimited
10 Days
$22.50
Tip: Explore more 3 HK eSIM plans on eSIMHongKong to choose the one that suits you best.
IV. Where to Buy SIM Cards from Hong Kong Mobile Operators?
In Hong Kong, there are multiple locations where you can conveniently purchase a SIM card. Here are some options:
- Airport Kiosks: Upon arrival at Hong Kong International Airport, you will find numerous kiosks selling SIM cards. They’re a convenient option, especially if you need immediate connectivity.
- Mobile Network Operator Stores: Each mobile network operator in Hong Kong, such as CMHK, SmarTone, 3, CSL, and others, has numerous retail locations across the city. These stores provide a range of SIM cards and can assist in selecting the one that best suits your requirements.
- Convenience Stores: Hong Kong has many convenience stores like 7-Eleven, Circle K, and VanGo, which are open 24/7 and located across the city. They offer a variety of SIM cards, mostly for short-term use, but also some that can be topped up for longer-term use.
- Online: You can also order SIM cards directly from mobile network operators’ websites.
Notes:
- When purchasing a SIM card, ensure you have an unlocked phone compatible with the network frequencies in Hong Kong.
- The store representatives can typically assist you with setting up the SIM and making sure it works properly.
- Remember to carry your passport, which is required for registration.
V. Do Mobile Operators in Hong Kong Offer eSIM?
Most mobile operators offer eSIM but it’s currently not available for prepaid users. However, as a tourist, you can purchase a Hong Kong eSIM online from providers like eSIMHongKong.net.
The advantage of this is that:
- You can buy eSIM online and therefore don’t need to queue at the airport
- You don’t need to show your passport for registration
- There are more options for data and validity for you to choose from
Refer to some Hong Kong eSIM plans for tourists:
Data
Validity
Price
2GB/day
15 Days
$19.50
3GB/day
15 Days
$24.50
5GB
15 Days
$8.50
10GB
15 Days
$12.90
15GB
15 Days
$16.90
30GB
15 Days
$28.90
Unlimited
15 Days
$33.50
VI. FAQs about Mobile Operators in Hong Kong
Which are the main mobile operators in Hong Kong?
The main Hong Kong mobile operators include CSL Mobile, 3 (Three) Hong Kong, SmarTone, and China Mobile Hong Kong (CMHK). These operators offer a wide range of mobile services and have extensive coverage throughout the city.
How do I choose the right mobile operators?
When choosing a mobile operator in Hong Kong, consider factors such as network coverage, data speeds, pricing plans, customer service, and additional services offered. Assess your needs, such as data requirements, international roaming, and specific features, to determine which operator aligns best with your preferences.
Can I use my own mobile phone in Hong Kong?
Yes, most mobile phones from different countries can be used in Hong Kong as long as they are unlocked and compatible with the network frequencies used by Hong Kong mobile operators. It’s important to check with your home mobile operator to ensure compatibility.
How do I get a SIM card in Hong Kong?
Getting a SIM card in Hong Kong is relatively easy. You can purchase a SIM card from the main mobile operators’ retail stores, convenience stores, or even at Hong Kong International Airport. Simply provide your identification (passport) and choose a suitable plan based on your needs.
What is an eSIM, and can I use it in Hong Kong?
An eSIM is a digital SIM that is embedded in your mobile device, eliminating the need for a physical SIM card. All major mobile operators support eSIM, but they don’t offer it to prepaid users. However, you can purchase Hong Kong eSIM online from providers such as eSIMHongKong.net.
VII. Final Words
Whether you opt for a traditional SIM card from one of leading mobile operators in Hong Kong or choose the convenience of an eSIM, the most important thing is to find a solution that fits your needs and budget. Consider factors such as data allowances, coverage, speed, and cost when making your decision.
Remember, staying connected while traveling in Hong Kong doesn’t have to be complicated or expensive. With the right information and resources, you can easily find a mobile solution that keeps you in touch with the world, no matter where your travels take you.
